To become one of the largest DMCs in the world with best-in-class service matching global standards, industry expertise, driven by pioneering technology, designing contextual products, and a dedicated team who bring smiles to Customers, Industry Partners, Employees, and Investors.
Royalbliss Holidays and Hospitality Pvt Ltd is a fast growing global DMC (Destination Management Company), serving the burgeoning B2B & B2C segment of the travel and tourism industry.Driven by customer-centric operating model, we put to work our 15 years of industry experience, extensive destination know-how, expertise to deliver a quality experience. At the same time, we aspire to outperform our previous successes via continuous improvement and consistently endeavour to provide value to our clients. With an emphasis on reliability, safety, and scalability, lasting bonds are fostered with our esteemed customers, industry partners, and associates.
Built on the dictum “The world is our playgrounds…explore it with us”, we create beautiful memories and holiday experiences which are the essence of the organization. Our professionalism has helped us cultivate the skill to understand and handle every traveller’s distinct needs. Additionally, the company’s global scale of operations, bolstered by the enthusiastic and steadfast global agents, suppliers, industry members, partners, and associates, has made it possible to give your end-customers a memorable holiday..
We are Destination Experts
Royalbliss Holidays and Hospitality Pvt Ltd service portfolio encompasses Leisure FIT, Leisure Groups, MICE and Special Interest Groups. Right from offering an exciting bouquet of dynamic and ready packages, contracted & OTA hotels, apartment, villas, attractions, restaurant and in-house fleets and more to come, we offer the complete spectrum of services across the DMC value chain.
We empower customers by furnishing accurate destination and contextual information while extending reliable travel management support to our various travel groups. Simultaneously, we are steadily striving to achieve greater competencies in this domain.
We have handpicked and negotiated the best deals on hotels, resorts, villas, restaurants, tours, and attractions in order to offer your clients quality products at competitive rates. Unique standalone, as well as ready packages are also created to meet every need of an avid traveller.
We have the expertise in planning, designing and delivering customized products for Leisure, MICE & Group tours.While enhancing our current services, we are adding a new dimension to the company’s bouquet of services: Special Interest Tours i.e. Religious and Cultural Tours, Eco-Tours, Adventure and Sports Tours, Culinary Tours, Educational Tours, Weddings and much more..
We have a dynamic team of more than 350 multi-lingual and qualified professionals worldwide who are customer focused, service-oriented and earnestly walk the extra mile to ensure seamless service delivery. Our linguist field staff can converse in diverse languages. Besides English and Hindi, we speak Marwari, Marathi, Gujarati, Tamil, Telugu, Malayalam, Kannada, Bengali, Sinhalese, Urdu, Arabic, Mandarin, Greek, Japanese, Burmese, Thai, Malay, Bahasa, Russian, Italian, Spanish and French.
Additionally, we have an in-house transport management team managing a fleet of luxury cars, vans, and coaches and suppliers to ensure a smooth holiday.
Customer service: Where every service turns into satisfaction
Royalbliss Holidays and Hospitality Pvt Ltd is based on the bedrock of impeccable delivery and service where every amenity turns into a positive satisfaction; we have ‘Customer Service Quality’ team that monitors, responds and effectively manages the VOC – Voice of our customers of industry partners and holiday makers across the tour value chain of Pre-tour, On-tour and Post-tour queries.Proactive to every exigency, we pay attention to every single detail, safeguarding our traveller’s interest as we understand every customer’s dream is the foundation of our business.
We aspire to connect with travellers through food and delectable gastronomical experiences that make the journey a special one. Our endeavour is to promote the diverse cuisines of both International and Indian to our traveller customers ensuring quality, taste and regional preference. We promote the best international restaurants in various destinations and also have our own restaurants that serve quality Indian cuisines. As we pursue to offer the best amenities to our customers, we plan to have more restaurants in other destinations and in different South East Asia locations.
Cutting Edge Technology
Innovate, Adapt and Excel is our mantra of success. We align to it by investing in innovative technologies and smart tools to identify, automate and streamline the processes. These practices ensure a smooth experience for our valued clientele as well as our employees. The global standing and reputation, earned over years of dedicated service, has placed our cutting-edge portal www.redappletravel.com in a dominant position . Empowered with a mission to maximize client satisfaction with a holiday experience that embodies high levels of gratification, quality products, personalized service, and cutting-edge innovation, the company enhanced every sphere of the business to ensure the excellence in service and delivery as well as cost effectiveness to our clients.
With the support of our worldwide agent network and eminent global partners, Royalbliss Holidays and Hospitality Pvt Ltd won several international awards and accolades thus making its mark in the subcontinent's largest cities. With the combination of innovative thinking, competence, and ethical approach, we aim to persistently evolve, expand, and flourish along with our industry partners where“We come together to offer memorable travel experiences”